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CXOne

Every customer conversation in one workspace.

CXOne (Customer Experience One) unifies chat, email, and agent workflows in a single workspace. Real-time collaboration, intelligent routing, Customer 360 context, and an embeddable website widget help support and success teams respond faster.

Live app: cxone.vareonapps.com

Key capabilities

  • Unified conversations and inboxes
  • Real-time agent collaboration
  • Embeddable website widget and SDK
  • Routing, workforce, and Customer 360
  • Email, help portal, and voice options

Built for

Support, sales, and customer success teams

Omnichannel support with shared inboxes, agent collaboration, and an embeddable chat widget.